Cancelations & Return Policy

1. How and till when can I modify my order ?

You can modify your order items up to one day before the scheduled delivery date by reaching us on customer helpline, website/app chat, or email. Please note, date and time of delivery are subject to change due to modification of your order. On changing your order, difference will be automatically adjusted as per current rates at the time of placing your order. After successful confirmation, your rental amount will be calculated based on the newly chosen items in your order.

2. How can I cancel my existing order ?

You can cancel an order up until one 7 days before the agreed date of delivery without any extra cost. Once delivered, an existing order cannot be cancelled.

3. Can I return a few or all items of the order if I’m not happy with the products at the time of delivery ?

Yes. While all our products pass a series of stringent quality checks, if you're not happy with the product's condition due to a defect or non-functionality, you may return the same at the time of delivery. If notified at the time of delivery, some exceptions can be considered in a valid case or circumstance. Please note, a return option will not be available at the time of delivery once our team exits your premises after successful confirmation of your order delivery. We also advise checking the product's specified dimensions before placing the order, as item rejection will not be considered eligible for return.